Human Resources Benefits Coordinator
Rock Hill, SC
Full Time
Experienced
Job Title: Human Resources Benefits Coordinator
Location: Richburg, SC
Reports To: HR Manager or Director of Human Resources
Department: Human Resources
About Us: We are a veteran owned contractor, providing project, maintenance, and outage support throughout the United States. Over the past 15 years we have proven to be a trusted partner for our clients while providing services that help power the world.
Summary: The HR Benefits Coordinator is responsible for the day-to-day administration and support of employee benefit programs. This role serves as a primary contact for benefit inquiries, processes benefit enrollments and changes, and ensures accurate benefit data within HR systems. The ideal candidate is detail-oriented, customer-service focused, and experienced in benefits administration in a fast-paced environment.
Responsibilities:
- Administer employee benefits including medical, dental, vision, life, disability, and retirement plans
- Process new hire benefit enrollments, qualifying life event changes, and terminations
- Serve as the primary point of contact for employee benefit questions and issue resolution
- Assist employees with understanding plan options and eligibility guidelines
- Support annual open enrollment activities including communications and data entry
- Maintain accurate benefit records within HRIS and carrier systems
- Audit benefit deductions and reconcile discrepancies with payroll
- Coordinate with benefit carriers and brokers as needed
- Assist with FMLA, leave of absence tracking, and related documentation
- Generate and maintain benefits-related reports and metrics
- Ensure compliance with federal and state benefit regulations (COBRA, ACA, ERISA, etc.)
- Assist in developing benefits communication materials and education initiatives
- Support wellness or employee engagement programs related to benefits
Qualifications:
- Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred
- Minimum 5 years’ experience in benefits administration or HR support role
- Working knowledge of common benefit plans and HR/benefits terminology
- Experience with HRIS and/or benefits enrollment systems
- Strong attention to detail and accuracy in data processing
- Excellent communication and customer service skills
- Ability to manage confidential information with discretion
- Proficiency in Microsoft Office (Excel, Outlook, Word)
Preferred Qualifications:
- Experience in construction, industrial, manufacturing, or multi-site environment
- Familiarity with FMLA, ACA tracking, and COBRA processing
- HR certification (SHRM-CP, PHR, or CEBS) a plus
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